Google reviews for diagnostic centres and labs
Help patients tell others about a smooth, careful test visit
Patients remember whether the sample collection was painless, the wait was short, and the report came on time. Reviyo lets them tap what they liked and write a genuine Google review, without ever asking for their name or test details.
Why Google reviews matter for diagnostic centres and labs
Choosing a lab is about trust in accuracy, gentle staff, hygiene, waiting time, and how fast reports arrive. Reviews covering these help worried patients pick with confidence.
What your customers can mention
Customers tap the topics that fit their visit. These are the ones Reviyo suggests for a diagnostic centre; you can change them any time.
- Staff
- Cleanliness
- Report Accuracy
- Waiting Time
- Pricing
- Equipment
- Communication
- Overall Experience
Where to put your QR code
- At the sample collection area or reception
- On the report envelope or the SMS/WhatsApp message with the report link
- At the home-collection handover
How it works in your diagnostic centre
Step 1
They scan
Your customer scans the QR code with their phone camera. No app, no sign-up.
Step 2
They tap what they liked
They tap topics and add a few words if they want. AI drafts a review from only what they chose.
Step 3
They post it on Google
They edit the draft if they like, then post it on your Google Business Profile themselves.
Reviews that follow Google’s rules
Every customer sees the same options however their visit went, nothing is offered in return for a review, and the customer writes and posts the final review themselves. That keeps your reviews credible and your Business Profile safe.
Questions from diagnostic centres and labs
Will patient health data be stored?
No. Reviyo never asks for names, phone numbers, or test details, warns patients not to type personal details, and deletes review text after 90 days.
Can I ask only patients who had a good experience?
No, and Reviyo is built to prevent it. Every patient sees the same options, including private feedback. Asking only happy customers breaks Google’s rules on review gating.
Does it work for home sample collection?
Yes. Share the review link in the message you send with the report.
Start collecting genuine reviews for your diagnostic centre
14-day free trial. ₹1 AutoPay check, refunded. Plans from ₹1,999 for 6 months. See pricing